Contact Us

Contact Us | Embroed | custom Sauna

Have questions about our saunas, customization options, delivery, installation, or warranty? Our team is here to help.
We are happy to help you answer any questions you may have about our products and services. If you have any questions, feedback, or need support, please feel free to contact us at any time:

Email:
Customer Service: info@embroed.com

Email Response Time

Our customer service team typically responds within 1 business day, Monday through Friday. During periods of high inquiry volume, responses may take slightly longer. We appreciate your patience and will respond as soon as possible.

Online Message
If you prefer online communication, please contact us in the CHAT at the bottom right corner of the website.

Contact Information

Email: info@embroed.com
Phone: +1 (725) 294-5446
Business Address:
502 W 7TH ST, STE 300
ERIE, PA 16502
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (PT)

Returns & Exchanges:
For return or exchange requests, please contact us at info@embroed.com before sending any product back. Please include your order number and a brief description of your request so our team can assist you with the next steps.

Address:
For product returns, please contact our customer service team first. Do not send products to the address listed on this page unless our team has provided written return instructions.